Getting started
Set up your eCareLTC account in 10 minutes — covers account creation, team invites, EHR integration, and first walkthrough.
Read moreHelp Center
Documentation, guides, and support resources for eCareLTC users.
User & role management
Add team members, assign roles, manage permissions, set up SSO, configure MFA.
Read moreEHR integrations
Step-by-step setup for Epic, Cerner, MEDITECH, athenahealth, eClinicalWorks, NextGen, and 30+ more.
Read moreAPI documentation
Build on eCareLTC programmatically — REST API reference, FHIR endpoints, SDKs, and code samples.
Read moreReporting & analytics
Configure dashboards, schedule reports, and export data to your BI tools.
Read moreTroubleshooting
Common issues with EHR sync, billing edge cases, user-permission questions.
Read moreContact support
How to reach the eCareLTC support team via email, chat, or phone — response time SLAs by plan.
Read moreFrequently asked questions
Email hello@ecareltc.com or chat in-app. Standard response within 4 business hours; enterprise customers get 1-hour SLA.
Full API documentation is available in the Help Center. Sandbox keys are issued automatically when you create a developer account.
Yes. Live instructor-led training, on-demand video courses, and certification programs are all available through the Help Center.
Email hello@ecareltc.com with reproduction steps. P0/P1 bugs typically get a fix in the next release; lower-priority bugs are tracked publicly in our roadmap.
Want to talk to eCareLTC?
Get a tailored quote, walkthrough, or 30-minute consultation with our team.