Caregiver supporting an elderly resident in long-term care — eCareLTC platform
AI-Powered Long-Term Care Platform

Reduce Documentation. Improve Outcomes.

Unify clinical documentation, eMAR, compliance, billing, and care coordination with eCareLTC — an AI-Powered platform for skilled nursing, assisted living, memory care, hospice and home health providers.

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HIPAA Compliant
SOC 2 Type II
ISO 27001 Certified
G2: 4.5 out of 5 stars Capterra: 4.5 out of 5 stars
G2: 4.5 out of 5 stars Capterra: 4.5 out of 5 stars
Connected Care Workflows

Stop Switching Systems to Manage Long-Term Care

Replace broken workflows and duplicate documentation with one connected platform for clinical care, compliance, operations and resident engagement.

eCareLTC admissions and intake workspace with waitlist-to-resident conversion
99.4%
MDS first-pass accuracy
−38%
Charting time per shift
01Admissions & Intake

From Waitlist to Resident — Faster and Paperless Onboarding

Seamless resident onboarding from waitlist to active resident with automated workflows, documentation tracking, authorizations, transportation coordination, and billing clearance and setup — all in one platform.

  • Automated waitlist-to-resident conversion
  • Paperless resident intake & enrollment
  • Centralized documentation & form tracking
  • Insurance authorization & eligibility management
  • Resident transportation scheduling coordination
  • Billing clearance, setup & activation workflow
eCareLTC unified resident chart with care plans, medications, vitals and progress notes
+12%
Census occupancy lift
$0
Missed PBJ deadlines
02Clinical Charting

Single Resident Chart for Every Clinical Workflow

Centralized care plans, medications, vitals, progress notes, incidents, and documents into one resident chart — eliminating duplicate entry and care gaps.

  • Unified resident chart across clinical workflows
  • Centralized care plans, medications & vitals
  • Real-time progress notes & incident documentation
  • Elimination of duplicate clinical data entry
  • Connected resident records across departments
  • Improved care coordination & reduced care gaps
eCareLTC real-time attendance, caregiver scheduling and shift management console
+8%
PDPM revenue per resident-day
−42%
Days in AR
03Operations & Staffing

Real-Time Attendance, Scheduling, & Shift Management

Manage resident attendance, caregiver schedules, staff shifts, billing workflows, and reporting with complete real-time operational visibility.

  • Real-time resident attendance tracking
  • Smart caregiver scheduling & staff allocation
  • Shift planning & workforce management
  • Integrated billing workflow visibility
  • Operational reporting & performance monitoring
  • Centralized daily operations dashboard
eCareLTC secure, audit-ready document management with access logs and version history
−55%
F-tags at next survey
5☆
CMS Five-Star achievable
04Document Management

Secure, Audit-Ready Document Management for Long-Term Care

Manage resident records, forms, and facility documents securely with audit trails, permissions, version history, and controlled document sharing.

  • Secure centralized resident document storage
  • Audit-ready access logs & activity trails
  • Role-based permissions & document controls
  • Version history & change tracking
  • Controlled internal & external document sharing
  • Digital forms & facility record management
eCareLTC real-time operational visibility dashboard with overdue task and compliance alerts
+44 pts
Family CSAT score
−31%
Move-out rate
05Operational Visibility

Real-Time Operational Visibility for Care Teams

Stay informed for overdue tasks, expiring authorizations, attendance, vitals, and documentation alerts in one actionable real-time dashboard.

  • Real-time care team activity dashboard
  • Alerts for overdue tasks & follow-ups
  • Expiring authorization & compliance notifications
  • Live attendance & workforce visibility
  • Resident vitals & clinical status monitoring
  • Documentation alerts & actionable workflow insights
eCareLTC resident discharge workflow with clinical signoff, billing reconciliation and record archival
99.2%
MDS first-pass accuracy
−38%
Charting time per shift
06Discharge Management

Discharge Every Resident with Complete Clinical and Financial Signoff

Complete every resident discharge accurately with streamlined documentation, billing adjustments, refunds, room release, and archival management.

  • Streamlined resident discharge workflows
  • Complete clinical documentation & signoff
  • Automated billing adjustments & reconciliation
  • Refund processing & financial clearance
  • Room release & occupancy management
  • Secure resident record archival & retention
Measurable LTC Outcomes

Better Workflows Lead to Measurable Long-Term Care Outcomes

Real-world performance benchmarks from long-term care providers using eCareLTC to streamline clinical, compliance, census, and reimbursement workflows.

99.2%
MDS first-pass accuracy
Reduce assessment rework, documentation gaps, and submission delays
+12%
Occupancy growth
Faster admissions and better census visibility across facilities
−55%
Repeat F-tags at next survey
Stay survey-ready with connected compliance and care workflows
+8%
PDPM reimbursement per resident-day
Capture more billable care without disconnected documentation workflows
Integrations

Built to Integrate with the Systems Your Facility Needs

Connect LTC pharmacies, hospital ADT feeds, CMS reporting workflows, payroll systems, resident payment platforms, and HL7/FHIR data exchange through integrations built specifically for long-term care operations.

Availity logo
Waystar logo
athenahealth logo
MEDITECH logo
RXNT logo
PharmScript logo
Office Ally logo
Epic logo
Oracle logo
eClinicalWorks logo
NextGen Healthcare logo
Salesforce logo
Zoho CRM logo
Allscripts logo
DrChrono logo
Greenway Health logo
AdvancedMD logo
Tebra logo
CareCloud logo
Pipedrive logo
Elation Health logo
SugarCRM logo

Deploy in 6-8 weeks with our pre-built connectors

eCareLTC helped us reduce documentation gaps, improve survey readiness, and strengthen our Five-Star performance.
Hans Younger, Administrator, Supported Living Services, Multi Care Facility

See How eCareLTC Works for Your Facility in a 30-Minute Walkthrough.

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Or start your 30-day free trial and unlock all features. No credit card required.

Customer Testimonials

Here’s What Changed After Facilities Switched to eCareLTC

Real stories from facilities that replaced disconnected systems with workflows built for clinical care, compliance, billing, and daily operations.

Skilled Nursing · 120 beds

Before eCareLTC, our admissions, MDS, and billing teams were constantly working around disconnected systems. Once everything was connected, we reduced documentation delays, improved reimbursement visibility, and stopped scrambling before surveys.

Alan C. Stieg, Director of Nursing at Greenfield Skilled Nursing Center - eCareLTC customer
Alan C. Stieg
Director of Nursing · Greenfield Skilled Nursing Center
+18% admissions-to-billing turnaround −41% documentation delays +9% survey readiness scores

Greenfield Skilled Nursing Center

The Challenge
  • Duplicate documentation across departments
  • Delayed admissions and reimbursement workflows
  • Missing compliance updates before state surveys
The Result
  • Faster charting and MDS completion workflows
  • Improved survey readiness across facilities
  • Better reimbursement tracking with connected billing workflows
+18%
Faster Admissions-to-Billing
−41%
Documentation Delays
+9%
Survey Readiness
Assisted Living + Memory Care

Our staff used to spend hours switching between scheduling, resident updates, medication records, and compliance documentation. eCareLTC helped us bring everything into one workflow, which made daily operations far easier for both caregivers and administrators.

Betsy Simpson, Executive Director at Willow Creek Assisted Living & Memory Care - eCareLTC customer
Betsy Simpson
Executive Director · Willow Creek Assisted Living & Memory Care
−36% administrative coordination time +22% family communication efficiency +14% occupancy growth

Willow Creek Assisted Living & Memory Care

The Challenge
  • Disconnected resident care and scheduling workflows
  • Delayed communication between caregivers and families
  • Manual compliance tracking across multiple systems
The Result
  • Faster coordination across care and operations teams
  • Improved resident and family communication workflows
  • Better compliance visibility with centralized documentation
−36%
Administrative Coordination
+22%
Family Communication
+14%
Occupancy Growth
Hospice + Home Health

We were managing patient updates, compliance documentation, scheduling, and billing across too many disconnected tools. After switching to eCareLTC, our teams finally had one workflow for coordinating care, which improved both operational efficiency and caregiver response times.

Camille Lipner, Operations Director at Horizon Hospice & Home Health - eCareLTC customer
Camille Lipner
Operations Director · Horizon Hospice & Home Health
−48% documentation syncing delays +11% reimbursement workflow accuracy +27% care coordination efficiency

Horizon Hospice & Home Health

The Challenge
  • Fragmented scheduling and care coordination workflows
  • Delayed documentation between field staff and administrators
  • Billing slowdowns caused by disconnected clinical records
The Result
  • Real-time visibility across care and operational workflows
  • Faster documentation syncing between field and office teams
  • Improved reimbursement accuracy with connected billing workflows
−48%
Documentation Syncing Delays
+11%
Reimbursement Accuracy
+27%
Care Coordination
Case Studies

Real outcomes from real practices.

How long-term care operators across SNFs and assisted living achieved measurable results with eCareLTC in production.

12-Facility LTC Network Achieves 99.4% MDS First-Pass Accuracy
LTC Network, Pacific NorthwestMay 2026

12-Facility LTC Network Achieves 99.4% MDS First-Pass Accuracy

A 12-facility LTC network transformed MDS coding accuracy using eCareLTC's real-time validation engine.…

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SNF Operator Cuts Nursing Turnover by 31% in 12 Months
SNF Operator, MidwestMay 2026

SNF Operator Cuts Nursing Turnover by 31% in 12 Months

A regional SNF operator reduced nursing turnover by 31% in 12 months through eCareLTC's workflow automation and reduced charting burden.…

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Assisted Living Operator: Family NPS Lift from +12 to +64
Assisted Living Operator, FloridaMay 2026

Assisted Living Operator: Family NPS Lift from +12 to +64

A multi-site assisted living operator transformed family experience scores using eCareLTC's family portal and proactive communication tools.…

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Why eCareLTC

A Modern LTC Platform — Not Another Legacy Monolith

Most long-term care facilities still operate on disconnected legacy systems, stitched-together point solutions, or platforms built long before today’s clinical, compliance, and reimbursement workflows.

Legacy LTC Platforms
Disconnected modules, bolt-ons, and manual workflows
  • MDS teams re-enter data already captured during charting
  • Clinical, billing, and compliance workflows operate separately
  • Survey preparation depends on spreadsheets and manual follow-ups
  • Family communication relies on: disconnected third-party tools
  • Reporting workflows create delays across facilities and departments
  • Pricing increases as census and operational complexity grow
eCareLTC
Connected workflows built for modern long-term care operations
  • Point-of-care charting automatically updates MDS and care plans
  • Clinical, compliance, billing, and operations workflows stay connected
  • Survey readiness workflows with centralized documentation visibility
  • Built-in family engagement and communication tools
  • Real-time operational reporting across departments and facilities
  • Predictable pricing designed for growing long-term care organizations

Built for the Realities of Every Long-Term Care Setting.

From skilled nursing and assisted living to hospice, home health, memory care, and PACE programs — eCareLTC adapts clinical workflows, compliance logic, billing pathways, and operational processes to the way each care setting actually works.

Skilled Nursing Skilled Nursing
Assisted Living Assisted Living
Memory Care Memory Care
Hospice Hospice
Home Health Home Health
CCRC CCRC
Adult Day Care Adult Day Care
Independent Living Independent Living
Skilled Nursing Skilled Nursing
Assisted Living Assisted Living
Memory Care Memory Care
Hospice Hospice
Home Health Home Health
CCRC CCRC
Adult Day Care Adult Day Care
Independent Living Independent Living
Rehab & Sub-acute Rehab & Sub-acute
Behavioral & Psych Behavioral & Psych
Group Homes & I/DD Group Homes & I/DD
PACE Programs PACE Programs
Respite Care Respite Care
Veterans Homes Veterans Homes
Continuing Care Continuing Care
Rehab & Sub-acute Rehab & Sub-acute
Behavioral & Psych Behavioral & Psych
Group Homes & I/DD Group Homes & I/DD
PACE Programs PACE Programs
Respite Care Respite Care
Veterans Homes Veterans Homes
Continuing Care Continuing Care
eCareLTC migrated 7 years of MDS history, our pharmacy connection, and our PBJ feed in 32 days.
JEFF LIN — ADMINISTRATOR, MULTI-FACILITY OPERATOR

Switch in 6–8 weeks. Free LTC migration included.

Book Free Demo

We move MDS history, pharmacy, ADT feeds, and PBJ — at no cost.

Go Live in 6–8 Weeks — in 4 Simple Steps

From MDS migration and pharmacy integrations to staff training, ADT setup, and workflow onboarding, eCareLTC helps long-term care facilities transition from legacy systems with a structured, guided implementation process.

Step 1
Step 1: Discovery — review your workflows, compliance processes, integrations, and operational goals
1

Discovery

Review your workflows, compliance processes, integrations, and operational goals to build a migration plan tailored to your facility.

Step 2
Step 2: Migrate — move MDS history, resident records, care plans, and pharmacy connections
2

Migrate

Move MDS history, resident records, care plans, pharmacy connections, and operational workflows with guided data migration and validation.

Step 3
Step 3: Train — role-based onboarding across desktop, tablet, and mobile workflows
3

Train

Train clinical, compliance, billing, and operations teams through role-based onboarding across desktop, tablet, and mobile workflows.

Step 4
Step 4: Go Live — launch with connected workflows, real-time support, and guided monitoring
4

Go Live

Launch with connected workflows, real-time support, and guided monitoring to keep admissions, charting, billing, and compliance running smoothly.

FAQ

Frequently Asked Questions

Everything you need to know about eCareLTC from MDS 3.0 and CMS Five-Star to pharmacy integrations, family portal, and migration off legacy LTC platforms.

eCareLTC is a comprehensive long-term care software platform designed for skilled nursing, assisted living, memory care, hospice, and home health providers. It streamlines clinical documentation, care coordination, medication management, billing, compliance, and operational workflows to improve resident outcomes and staff efficiency.

eCareLTC simplifies MDS 3.0 documentation and PDPM reimbursement workflows through automated assessments, CMS edit checks, care plan integration, and real-time reimbursement tracking. It helps facilities improve coding accuracy, maximize reimbursement, and reduce administrative burden for clinical teams.

Yes, eCareLTC is designed to support HIPAA compliance and align with CMS requirements for long-term care providers. The platform helps maintain secure patient records, supports regulatory reporting, and ensures workflows follow current CMS documentation and reimbursement standards.

Yes, eCareLTC supports integrations with pharmacies, hospitals, labs, billing systems, and referral networks using healthcare interoperability standards like HL7 and FHIR. These integrations reduce duplicate data entry, improve care coordination, and streamline medication and transition management.

Absolutely. eCareLTC is built to support multiple long-term care settings, including assisted living, memory care, hospice, home health, and skilled nursing facilities. The platform adapts workflows and documentation to meet the unique needs of each care environment.

eCareLTC helps reduce F-tags and survey deficiencies through accurate documentation, automated alerts, incident tracking, infection control monitoring, and survey-ready reporting tools. These features help facilities maintain compliance, identify risks early, and improve quality assurance processes.

Implementation timelines for eCareLTC vary based on facility size, integrations, and customization requirements. Most implementations can take several weeks to a few months, including data migration, staff training, workflow configuration, and system testing for a smooth transition.

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