How do you select customer stories?

We feature customers across the size spectrum (solo practice through 11-hospital systems) and across specialties. Each story includes verified outcome metrics.

Can I be featured as a eCareLTC customer?

Absolutely. Email sales@medarch.com if you’d like to share your outcomes. Your customer success manager can also nominate you.

Are the outcomes verified?

Yes. Every metric in our customer stories is verified by the customer prior to publication and reviewed by our customer success team.

What is the typical ROI for a eCareLTC customer?

Most customers report payback within 6-9 months. Specifics depend on the modules deployed and the customer’s starting baseline.

Who We Serve Pricing Resources Company

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All Care Settings

Workflows tailored for every long-term care setting.

Assisted Living

Resident records, medication management, and family engagement in one place.

Group Homes

Small-setting care coordination, staffing, and resident records in one place.

Adult Day Home

Day-program attendance, activities, meals, and caregiver communication workflows.

Memory Care

Specialized workflows for dementia and memory care communities.

Skilled Nursing (SNF)

SNF EHR with MDS, PDPM, and CMS Five-Star support.

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Blog

LTC compliance, MDS, and operational insights for care teams.

Customer Stories

LTC operator success stories on improving stars and census with eCareLTC.

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About

Learn about eCareLTC’s mission and focus on long-term care.

Contact

Connect with our team to discuss your facility’s goals.

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Who We Serve +

All Care Settings
Assisted Living
Group Homes
Adult Day Home
Memory Care
Skilled Nursing (SNF)

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Real Outcomes for Long-Term Care Providers

Streamlining operations across long-term care.

LTC Network, Pacific Northwest

12-Facility LTC Network Achieves 99.4% MDS First-Pass Accuracy

A 12-facility LTC network transformed MDS coding accuracy using eCareLTC's real-time validation engine.…

SNF Operator, Midwest

SNF Operator Cuts Nursing Turnover by 31% in 12 Months

A regional SNF operator reduced nursing turnover by 31% in 12 months through eCareLTC's workflow automation and reduced charting burden.…

Assisted Living Operator, Florida

Assisted Living Operator: Family NPS Lift from +12 to +64

A multi-site assisted living operator transformed family experience scores using eCareLTC's family portal and proactive communication tools.…

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